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explore the impact of design 

in a selection of our project portfolio

each industry has its specific challenges and opportunities, but common themes recur, in B2B and B2C, in the private and public sector, that can be solved by applying Industrial Design methods:

  • human-centered product & service development ensuring product/market fit
  • balancing standardisation & custom-tailoring in Standard Operating Procedures (SOP)
  • map frictions, tool ecosystems, info handovers (E2E Order-to-Cash & Procure-to-Pay)
  • inspiring user/ employee engagement through vision workshops & topical conferences
  • driving digital transformation, balancing digital portfolios & launching POC’s and digital ventures
  • scenario planning trends & their impact, for resilient strategy in volatile times

design requirements of A.I. enabled urban robots

citizen engagement on product, legal and ethical robotics needs for Brussels Smart City ambitions

mRNA hardware value proposition design

expert interviews and workshops to scenario plan a strategy for vaccine and cancer treatment production

E2E industrial process mapping: mining sector

end-to-end mapping of internal/ client-facing processes to identify opportunities for automation

process design to streamline user-centricity

balance tacit knowledge and new habits in a mixed-tenure organisation into Standard Operating Procedures

UX concept for autonomous robot fleet in logistics

field analysis of user needs, robot journeys and interface design concept for control room (Leitstand)

CO2 removal pathways: supply & demand trends

market scan of legacy carbon removal pathways: supply & demand trends

DIY retail ‘makerspace’ in-store concepts

5 innovation concepts in clicks & bricks targeting the maker scene in traditional retail

public policy design: roles, SOP, service model

co-creation to define a new service model for a public sector agency working for 285 municipalities

storyboarding omni-channel retail journeys

build retail scenarios to make the customer impact of strategy trade-offs tangible for c-level steerco

retail delivery segmentation and service prioritisation

qualitative research identifying patterns of delivery needs in FMCG retail

service design for cross-retail digital roadmap

retail assistant app: from first workshop with C-level to hand-over to product owners in the digital factory

M&A strategy and leadership sprint week

align directors of a fast-growing SME to sharpen market positioning in a changing geopolitical context

workshop series: from patent to design prototype

applied Design Thinking and rapid prototyping to stress-test product design ideas based on research patents

B2B persona design: needs, drivers and value proposition

co-creation workshops and visualisation of buyer personas in the construction sector

e-mobility concept design: digital, infra and marketing

cross-BU workshops to define strategy concepts in the e-mobility sector, then tested in focus groups

tangible smart factory industry fair show-case

3d printed interactive model to make abstract industry 4.0 opportunities tangible

vision, mission & roadmap for new business unit

facilitation of a sprint week for the global Director of Digital to sharpen her department's ambitions

smart home customer segment strategy

qualitative & quantitative research to identify personas & value propositions for connected homes

working for clients across sectors, sizes & sites

We’ve had the pleasure to deliver projects in Belgium, Germany, France and the United States. Your organisation isn’t in the list yet? Let’s change that!